BRANZ chatbot

Welcome to the BRANZ chatbot – Hammer and Nails.

We’re experimenting with the capabilities of chatbot tools and how they can support our 0800 and 0900 helplines.

This chatbot answers questions in these topic areas:

  • Concrete slabs under NZS 3604:2011 Timber-framed buildings.
  • Stairs, barriers, showers, ramps, smoke alarms and garages.
  • Timber treatment and use.
  • Building elements and materials covered by E2/AS1, particularly claddings, windows, flashings and decks.

We will be progressively adding more topics as we receive feedback from users.

Ask the chatbot a question, and it will respond with an answer or a number of different answers or it may not have an answer to your question.

Each time you click on the “Helpful” or “Not” buttons in response to the answer you receive, this helps the chatbot to learn.

If you have any questions or comments, please complete the Feedback form

Click on the ASK ME icon to get started.